Customer Lifetime Value (CLV)
Net profit from a customer over their entire relationship with the marketplace.
Customer Lifetime Value (CLV) estimates the net profit from a customer over their entire relationship with the marketplace.
Understanding CLV helps in determining how much to invest in customer acquisition and retention. It ensures that marketing efforts are cost-effective.
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Take Rate
Percentage of each transaction that the marketplace retains as revenue.
Time to Fill
Average time it takes for a listing to be fulfilled or matched on the platform.
Gross Merchandise Volume (GMV)
Total value of goods or services sold through the marketplace over a specific period.
Customer Acquisition Cost (CAC)
Average cost incurred to acquire a new customer.
Lifetime Value (LTV)
Estimated total revenue a customer generates over their relationship with the marketplace.