Fill Rate
Percentage of customer requests or orders that are successfully fulfilled.
Fill Rate is the percentage of customer requests or orders that are successfully fulfilled. It's calculated by dividing fulfilled orders by total orders, then multiplying by 100.
A high Fill Rate indicates efficient operations and matching processes. Low rates may point to supply issues or platform inefficiencies, affecting customer satisfaction.
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Take Rate
Percentage of each transaction that the marketplace retains as revenue.
Time to Fill
Average time it takes for a listing to be fulfilled or matched on the platform.
Gross Merchandise Volume (GMV)
Total value of goods or services sold through the marketplace over a specific period.
Customer Acquisition Cost (CAC)
Average cost incurred to acquire a new customer.
Lifetime Value (LTV)
Estimated total revenue a customer generates over their relationship with the marketplace.