Seller Satisfaction Score
Measurement of how content sellers are with the marketplace.
Seller Satisfaction Score gauges how content sellers are with the marketplace. It's measured through surveys.
High scores contribute to seller retention and supply quality. It impacts overall marketplace success.
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Take Rate
Percentage of each transaction that the marketplace retains as revenue.
Time to Fill
Average time it takes for a listing to be fulfilled or matched on the platform.
Gross Merchandise Volume (GMV)
Total value of goods or services sold through the marketplace over a specific period.
Customer Acquisition Cost (CAC)
Average cost incurred to acquire a new customer.
Lifetime Value (LTV)
Estimated total revenue a customer generates over their relationship with the marketplace.