Terms of Service
Effective Date: March 16, 2025.
Welcome to twosided.io, a product owned and operated by Firm Firm, LLC ("we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our website, services, and software (collectively, the “Service”).
By using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old and have the legal authority to enter into contracts to use the Service. By using the Service, you represent and warrant that you meet these requirements.
2. Service Description
twosided.io provides analytics and reporting tools designed for platforms built on Stripe Connect. It allows users to visualize and analyze marketplace performance data, including revenue, order value, and customer behavior.
3. Account Registration
To access certain features, you must create an account. You agree to provide accurate and complete information and keep your credentials secure. You are responsible for all activity under your account.
4. Subscription & Billing
Some parts of the Service may require a paid subscription. By subscribing, you authorize us to charge your payment method on a recurring basis. All fees are non-refundable except where required by law. We may change pricing at any time with reasonable notice.
5. Acceptable Use
You agree not to:
Use the Service for any unlawful purpose
Attempt to reverse-engineer, decompile, or disrupt the Service
Access or use data you are not authorized to
Use the Service in a way that overloads our infrastructure or interferes with other users
6. Intellectual Property
All rights, title, and interest in the Service and its content (excluding your data) are owned by Firm Firm, LLC or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Service as intended.
7. Data & Privacy
We handle your data in accordance with our Privacy Policy. You retain all rights to your data. You grant us permission to use your data solely to provide the Service.
8. Third-Party Services
The Service integrates with third-party platforms like Stripe. We are not responsible for the availability, accuracy, or policies of these third parties.
9. Termination
You may stop using the Service at any time. We reserve the right to suspend or terminate your account if you violate these Terms. Upon termination, your right to access the Service will immediately cease.
10. Disclaimers
The Service is provided “as is” and “as available.” We disclaim all warranties, express or implied, including fitness for a particular purpose. We do not guarantee the Service will be error-free, uninterrupted, or meet your expectations.
11. Limitation of Liability
To the maximum extent permitted by law, Firm Firm, LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or relating to your use of the Service.
12. Indemnification
You agree to indemnify and hold harmless Firm Firm, LLC and its affiliates from any claims, damages, liabilities, and expenses arising from your use of the Service or violation of these Terms.
13. Modifications
We may update these Terms from time to time. We will notify you of any material changes. Your continued use of the Service after such changes constitutes your acceptance.
14. Governing Law
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of laws principles. Any disputes shall be resolved in the courts of Delaware, USA..
15. Contact
For any questions or concerns, contact us at:
Firm Firm, LLC
1111B S Governors Ave STE 29674
Dover DE 19904
United States
info@twosided.io