The entire encyclopedia of marketplace metrics

Learn more about key marketplace metrics and their impact on your marketplace startup.

Real-Time Data Access

Using our integrations, new data is represented in your dashboard in minutes.

Customizable Reports

Because not all marketplaces tick the same. Customize metrics as you need them.

Timeframe Inspection

Gain an overview over your historical performance and compare different timeframes.

Gross Merchandise Volume (GMV)

Total value of all goods sold on the marketplace over a specific time period

Gross Merchandise Volume (GMV)

Total value of all goods sold on the marketplace over a specific time period

Number of Active Sellers

Total number of sellers who have listed or sold items in a specific period

Number of Active Sellers

Total number of sellers who have listed or sold items in a specific period

Number of Active Buyers

Total number of buyers who have made purchases in a specific period

Number of Active Buyers

Total number of buyers who have made purchases in a specific period

Average Order Value (AOV)

The average monetary value of each order placed on the marketplace

Average Order Value (AOV)

The average monetary value of each order placed on the marketplace

Take Rate

Percentage of the transaction value that the marketplace retains as revenue

Take Rate

Percentage of the transaction value that the marketplace retains as revenue

Customer Acquisition Cost (CAC)

Average cost incurred to acquire a new customer

Customer Acquisition Cost (CAC)

Average cost incurred to acquire a new customer

Customer Lifetime Value (LTV)

Total revenue expected from a customer over their entire relationship with the marketplace

Customer Lifetime Value (LTV)

Total revenue expected from a customer over their entire relationship with the marketplace

Retention Rate

Percentage of customers who continue to use the marketplace over a period

Retention Rate

Percentage of customers who continue to use the marketplace over a period

Churn Rate

Percentage of customers who stop using the marketplace over a period

Churn Rate

Percentage of customers who stop using the marketplace over a period

Conversion Rate

Percentage of visitors who make a purchase

Conversion Rate

Percentage of visitors who make a purchase

Time to Purchase

Average time it takes for a visitor to make a purchase after first visit

Time to Purchase

Average time it takes for a visitor to make a purchase after first visit

Cart Abandonment Rate

Percentage of shopping carts created but not converted into purchases

Cart Abandonment Rate

Percentage of shopping carts created but not converted into purchases

Repeat Purchase Rate

Percentage of customers who make more than one purchase

Repeat Purchase Rate

Percentage of customers who make more than one purchase

Sell-Through Rate

Percentage of inventory sold over a specific period

Sell-Through Rate

Percentage of inventory sold over a specific period

Listings per Seller

Average number of listings each seller has on the marketplace

Listings per Seller

Average number of listings each seller has on the marketplace

Revenue per Seller

Average revenue generated per seller

Revenue per Seller

Average revenue generated per seller

Buyer-Seller Ratio

Ratio of active buyers to active sellers

Buyer-Seller Ratio

Ratio of active buyers to active sellers

Average Listing Price

Average price of items listed on the marketplace

Average Listing Price

Average price of items listed on the marketplace

Return Rate

Percentage of sold items that are returned

Return Rate

Percentage of sold items that are returned

Net Promoter Score (NPS)

Customer loyalty and satisfaction metric based on survey responses

Net Promoter Score (NPS)

Customer loyalty and satisfaction metric based on survey responses

Site Traffic

Total number of visits to the marketplace

Site Traffic

Total number of visits to the marketplace

Page Views per Visit

Average number of pages viewed during a single visit

Page Views per Visit

Average number of pages viewed during a single visit

Bounce Rate

Percentage of visitors who leave after viewing only one page

Bounce Rate

Percentage of visitors who leave after viewing only one page

Refund Rate

Percentage of transactions that result in refunds

Refund Rate

Percentage of transactions that result in refunds

Fill Rate

Percentage of customer demand that is met without backorders or stockouts

Fill Rate

Percentage of customer demand that is met without backorders or stockouts

Cost per Acquisition (CPA)

Average cost to acquire one paying customer

Cost per Acquisition (CPA)

Average cost to acquire one paying customer

Average Session Duration

Average length of a user session on the marketplace

Average Session Duration

Average length of a user session on the marketplace

Number of Transactions

Total number of transactions completed on the marketplace

Number of Transactions

Total number of transactions completed on the marketplace

User Engagement Rate

Measure of user interaction with the marketplace features

User Engagement Rate

Measure of user interaction with the marketplace features

Seller Response Time

Average time sellers take to respond to buyer inquiries

Seller Response Time

Average time sellers take to respond to buyer inquiries

Marketplace and Stripe Connect analytics you'll love.

© Made by twosided

Marketplace and Stripe Connect analytics you'll love.

© Made by twosided

Marketplace and Stripe Connect analytics you'll love.

© Made by twosided