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User Net Adds

The net change in users after new signups and churn.

What it is

User Net Adds shows whether your user base is actually growing once churn is subtracted from new signups. A positive number means acquisition is outrunning losses; a negative one means you are filling a leaky bucket. Track it for buyers and sellers separately, because healthy growth on one side can mask a shrinking base on the other.

Formula

User Net Adds = New Users Acquired - Users Lost During the Period